Complicated set up initially when I tried to set up data on my new phone, but there was good, informative instructions on their website to help. Also would like to see an actual Voxi app - for a company aimed at young people it really is strange that they don't have an app, exclusively for Voxi users, if not at least a section on the vodafone app instead of just a link to the website. Overall, coverage is good and plenty of places I get 4G+, which is a bonus. However, one if the poorest availability of 'perks' of any major provider - with 02 I recieved everything from weekly free coffees, to free bike bells, as well as consistant good deals on food - I don't seem to get anything like this on Voxi, which is a real shame because it has unbeatable value for the unlimited social data, which is an insanely good perk for only £10 a month. The monthly rolling contract is also a good idea.