Octopus Energy Energy Reviews

Anonymous
This is the cheapest energy provider that I have seen. Their customer service employees are super friendly and a pleasure to talk to. However, I do have to ring up a lot with issues such as readings not be processed and things like that but because their such a cheap provider this makes up for it. I recommend using Octopus Energy.
Anonymous
They've been a really accessible company, particularly as a student. Everything so far has been clear and honest, with simple explanations and a breakdown of how they work. The transition was easy as well.
Anonymous
Really amazing customers services. Most issues are resolved within 48 hours . Electricity rate is relatively cheap . Overall amazing service
Anonymous
Had a really great experience with Octopus since Summer 2018. Our switch over was smooth from the previous tenants who were with a different provider, and I like the ability to change how much we pay each month into our account as we wish. Octopus had given us one of the best quotes, but I did feel slight uncertainty as they were a lesser known provider. Thankfully, it has worked out well, and I've had a good experience with trying to contact them when I've wanted/needed to. The monthly prize draws are a nice bonus too. Would recommend.
Anonymous
Great company and great customer service! I love that they offer renewable energy and when our bills have occasionally bounced they have been very friendly. They also do a monthly roulette spin for when you enter your meter readings which is fun and a good motivator for ensuring you stay on top of them. We signed up for octopus after a referral from a friend and have been so happy with the service we received. Transfer was completed quickly and efficiently and we now have a warm home - guilt free!
Anonymous
Easy to switch. No exit fees is really good and you can refer others to get credit added to your account! You can also use 100% clean energy.
Anonymous
Octopus energy have an app which is used to make payments. This is very easy and convenient as you can pay with one click of a button and there is no paperwork or complications. They payment system is also fairly cheap as we pay a set amount every month and get money back/send more money if we spend more.