There are deliberate, thoughtful processes in place to help strive. There are also deliberate, thoughtful efforts to improve the process even more. Openness, flexibility to explore better ways of operations with all employee. New technology and people passionate about security. Helping improve our healthcare system while working for a company that cares about its employees. When I'm able to make a difference in process, product, a colleague's understanding of something, when I learn something from a colleague, and when I'm able to improve a customer's experience with our product and/ services. I like our product line-up, our ability to shift our vision to align with the industry, market needs, and specific requirements of our customers. Customer focus is one of our highest priorities.