Halifax Bank Accounts Reviews

Anonymous
The customer service is very welcoming, the provide a good service and are very patient with customers. The app is very easy and simple to nativage, especially if you're in a rush, the Touch ID make it quicker to log in and find details. It also provides a lot of information, for example cancelling your card, however what would improve it would be allowing you to block the card on your phone with a simple tap, similar to what Barclays have. Also unlike other banks you aren't probided with any perks, such as Santander with Railcard's. But none the less I would recommend this bank.
Anonymous
i have no issues with halifax, and when i had noticed money missing from my account that i didnt spend/use they were able to help me and returned my money to me as there was evidence that i have not spent this money
Anonymous
This bank has amazing customer service who are very helpful and help you with what you need to find out, overall I think this bank is outstanding.
Anonymous
The account is actually really good and provides me everything I need as a student. It's also really easy to use with the app. I would recommend this to other students as it is quick, easy and effective. In relation to other banks it's also really easy to set up by a quick appointment with one of the employees. Also when you go into overdraft the bank gives students money if I remember, not sure on how much to be certain.
Anonymous
its good for a standard bank, they have an app like any other bank, but their services for students are minimal at best the dont give a good inteerest rate on savings and the overdraft limit is zero.
Anonymous
It's good, good perks and everything. Student overdraft could be increased. Right now it's £1500, but it should be increased to £2000.
Anonymous
After my account got hacked over Christmas the team at hhalifax where fantastic. They kept me calm on the phone and made sure I understood what was going to happen to my account. They cancelled my card and also blocked any unotherised transactions. And I received my new card a few days later
Anonymous
Bank account is awesome. Easy tutorials on everything you need to know. Help centre will always have the answer. Customer service is ace.
Anonymous
The best app. Let's you set up new payees easily and I love that you can see your pending transactions - Santander did not allow me to do this.
Anonymous
I love being with Halifax. Especially the app! It's so clear and easy to use and makes life a lot easier having it readily accessible on your phone :)
Anonymous
The mobile banking app is very efficient, and it's so easy to set up savings accounts. The customer service team take into account whatever problems you have and sort them almost instantly.
Anonymous
Excellent customer service - fast and courteous responses are provided to all enquiries. In branch support is also very clear, and the account itself comes with all the usual perks and benefits. Online banking app is easy to use.
Anonymous
Customer service is second to none! Whenever I've been unsure of something, needed help or anything else, I've been put through to the right person/ dept. first time every time and any issues resolved in the same phone call! The app is very handy, I can't fault it at all. I even get money back or money off offers each month for using my debit card .Š
Anonymous
Halifax are great with fraud prevention, they notify me when I spend large amounts of money to make sure it's me. They also send me texts to let me know when I'm close to my limit.
Anonymous
Am able to go over the limit of my bank statement, without being charged a lot for it. Am told whenever there is something wrong with my account. Very good mobile app. Privacy is respected.
Anonymous
Great and easy to use with added perks. Mobile banking is easy to use with a great chance to have a decent overdraft.
Anonymous
Best bank been with them since 15 years of age and still with them. Thats is the only bank i am with. Easy to get into contact with and get your issues sorted promtly.
Anonymous
Overall Halifax has been amazing. Good service both in store customer service and online mobile banking. Easy to use, Easy to find help and guidance.
Anonymous
pretty decent not gonna lie. the mobile app is very decent and handy and they are also quick at putting money through
Anonymous
Very helpful and friendly when choosing the right student account. Offered me a year 0% interest for a year after I graduate.
Anonymous
Love Halifax. My whole family has a bank account with them. Their customer service is great. The mobile banking app is very easy to use, it's very smooth and simple. I really like it.
Anonymous
mobile banking app is brilliant and helps me keep track of payments entering and exiting my accounts and any pending transactions. customer service is really helpful.
Anonymous
Very friendly staff and are happy to spend as much time as you need to understand anything you are struggling with
Anonymous
Poor interest rate system being put in place from February 2019 so I wouldn't recommend. All in all Halifax as a bank has developed a great amount over the years with their banking app having multiple functions to assist the customer.
Anonymous
This is by far the best student bank account provider in the world. Pop into the branch and they help you set everything up and explain all things banking in normal terms so as you are never caught out by fees. The mobile app is great! very self explanatory and you can flick quickly between your accounts. It also has this great feature where it predicts when regular monthly payments are coming out (i.e rent, phone bill and gym) so that you can see how much you can splash on eating out or down the SU! VERY HANDY!
Anonymous
A good bank account which offers flexibility while at the same time fantastic to manage savings and earnings at the same time. An effective way to save money while not being too restricted at the same time. Another benefit if the ability to have an overdraft allowance, this offers some financial security.
Anonymous
A very trustworthy bank with fantastic customer services. All staff are so helpful and they all are very kind. The online app is also my favourite as it compiles all my information just the way I want it.
Anonymous
£1500 free overdraft is very useful, staff in store are very easy to talk to and it was very easy to set up. Online banking app allows you to check your account 24/7 and you can get cash back extras such as 10% off shopping.
Anonymous
Customer service was great and I the love online banking, easy to access and transfer money but also very secured.
Anonymous
Halifax is very secure. I feel safe when using my online banking as the security is very good. I am notified when payment transfers are made and this is very useful to me as it allows me to know what is happening with my money. Also whenever I have a query, customer service at Halifax are very friendly and supportive.
Anonymous
Overall Halifax has offered me a good experience and there overdraft facility has been very useful. It would be nice if they offered a few more perks with joining them but over all very good.
Anonymous
Halifax are helpful & friendly but don't offer many perks and the money back offers are always places I never visit. They should use a location service and that picks offer that are near you.
Anonymous
Love the use of online banking and moblie service. Intrest rate really good and gain alot of offers. Amazing overdraft service to make sure i am aware when i go overdraft. And when you go overdraft they charge an fair intrest.
Anonymous
Great bank account, always giving alerts. The app is also great to check up on your spending, I haven't gone into my overdraft so can't comment on that. Overall an amazing bank.
Anonymous
Good bank account with good fee free overdraft! And great low charges for overdrawing also! Customer service very helpful and easy to use on app.
Anonymous
Great customer service, always, whenever I need help with anything online/over the phone and even in my local branch. The mobile banking app, however, is very poor and it does not even open leaving me to use browser which does not always feel safe. Cashback extras are a great way to save money without knowing
Anonymous
The customer service was great and the employees were willing to help and checking that everything was in order
Anonymous
My experience at Halifax has been first class! Staff are always floating about ready to help the minute you walk in the door, the online banking app always for easy access to transfers, overdrafts and saving accounts! With the online app being able to do most things there's not much need to go into the stores. From opening my student account with Halifax I've noticed they offer cashback with so many good stores, from 5% back to 15% back it's brillant and that little perk back at the end of the month is brillant.
Anonymous
While it's good that you have a year to pay back the overdraft after graduation, and you can alter your overdraft limit each year as you wish, the interest rate is almost non-existant.
Anonymous
Simple to use, ease of access and good customer services should you encounter any issues. Offered an increase in free overdraft after each year should you need it which is quite handy.
Anonymous
Customer service is great, I am doing a 4 year course and received a letter last year tk say that I only had a year left of my overdraft but I took the proof of student status into my Halifax branch and they sorted it for me quickly. Mobile banking app is also great and really easy to use.