Barclays Bank Accounts Reviews

Anonymous
Costumer service is commendable, and staff are really helpful. The mobile banking banking app is significantly useful and easy to use, it is also an extremely convenient way of transacting.
Anonymous
I applied in store, the customer service was very friendly and made the process very easy. Answered any questions I had. The account itself is pretty straightforward too.
Anonymous
I started using Barclays Student Additions Account as my main bank account ever since I was enrolled in university. The choice of bank account was actually all out of convenience since there was a Barclays branch just 5 minutes walk away from my university, but I didn't really expect all the great deals and rewards that comes with the account. We could sign up for Barclays Blue Rewards and get cashback on purchases with more than 100 shops and retailers, including Boots, JD Sports, Debenhams, Expedia and much much more! Never really thought there were so much goodies that came with this student account. The customer service was also great as they could answer most of my inquiries, and sometimes if they can't, they'll just direct me to someone who can. I am also currently using the Barclays banking app on my Iphone 5, and the security seems pretty good so it makes the app safe to use. I do most of my payments on my phone as it's quick, safe and easy. The only bad thing (for me) about the app is that the latest update supports Apple IOS 11 and above (it's good since it always updates) but my Iphone 5 can only support IOS 10 so it wouldn't let me update and I was forced use the older version of the app. Can't really blame since I'm using an old phone. In overall I'd very much recommend Barclays to my friends as it provides lots of benefits and it's also safe to use.
Anonymous
I find that the mobile banking app is very useful as I can manage all my accounts from my phone instead of having to go into the bank. Also, whenever I need something customer service is always there to help me over the phone and they're great!
Anonymous
It is a very good bank - really good with students. Nice online banking account and good customer service too. Highly recommend to very international students coming to this country.
Anonymous
Overall the customer service was great and responded in a reasonable time. Banking app is extremely useful and easy to use on a daily basis
Anonymous
I cannot fault Barclays enough for their customer service and generally being a great bank by keeping an eye on the best interests of their customers. I had recently had my card cloned and did not realise until Barclays themselves had got in touch with me. The call handler quickly dealt with my problem; reassuring me and before long I had received a new card in the post.
Anonymous
Excellent account. Offers many perks such as an overdraft facility. Very well put together for students' use.
Anonymous
Good. Easy to use App, personalised Credit Card. Overdraft amount good, then gradually got increased - but felt it was good to start with a small over draft so you didn't go mad and had to think about where you soent your money.
Sophia Antoniou
Fast customer service, good mobile app that seems secure, good interest rate. Perks are much better for Barclays premier customers however, the student account offers things like interest free overdrafts.
Anonymous
The customer service is good, would be great if there were more benefits for students such as travel discounts etc.
Anonymous
The account is brilliant. I have had no issues and it's simple to use. The mobile banking app is brilliant. You are able to temporarily freeze your card - which is great if you're like me and lose it from time to time!
Anonymous
Could offer a greater overdraft limit. As a student, there aren't many student perks with the account besides an overdraft facility which isn't much
Anonymous
barclays, have very good communication, obviously people say it's bad, but they don't realise that they need to chase things to get them in life. But customer service great, always a help to try and figure out what your problems are.
Anonymous
It is a good bank account that allows you to have an overdraft which is useful. There are no real extra freebies but it is a good bank account.
Anonymous
The advantage of a student bank account is that it is specifically designed for the needs of students and to make the financial side of university life less of a trial. The biggest benefit of student accounts is the interest-free overdraft Up to £3000
Anonymous
As an EU student, I didn't know which bank to choose for my British bank account, but Barclays was recommended by so many students. I made an appointment and waited almost a month for a meeting in the bank, which was the only bad thing I can think of. After contracting, the process start and I was amazed how fast and easy it happened. I had no problems with my bank account, neither with the debit card they gave me and my online banking. The app that they use for mobile banking is so easy to use and you can follow all your transactions all the time. The thing I liked most is the fact that the bank detect if I pay online to a fake website, which tries to steal money from me and they immediately block the debit card and send me a new one to prevent my money. Overall, I am glad I choose Barclays and I recommend it.
Anonymous
I am completely satisfied with my account. I have never had any issues. Barclays has always been helpful and their customer service is great.
Anonymous
customer care is decent, could be better with a lot more friendlier staff and more willing to help solve problems. overdraft decent although they should explain the likelyhood of how much overdraft you are likely to receive, obviously completely dependent on a credit check. mobile banking a lot to be desired for. better user interface and a more of an easier route to transfer funds. student account offers great, could be better always.
Tibble Smith
Quick and easy to set and easy to control your over draft. With a three year graduate accounts after gives you time to bring your over draft back down without leaving you in debt.
Anonymous
Overall banking ability is ok. No perks or rewards offered for signing up with them as other banks do plus you have to pay a monthly fee to get the cash back perk.
Anonymous
I love this bank account. It's very flexible. I am able to do online banking which is very important as I am a student and don't have a lot of time to go to the bank. It helps me to keep a track off all my expenses. I am able to see if I send too much and where I can cut down so I can save. I have been using this account for the last 5 years and it's been a pleasure. When I do go to the bank, Barclays has a great customer service.
Anonymous
The customer service provides fast and reliable telephone and online support. The mobile app is efficient and very user-friendly
Anonymous
The bank provides good customer support and online facilities. Their online app system and customer support is pretty decent.
Anonymous
Its good specially with the customer service and availability of branches. I am using this bank from a few months now and I have found it good. They deal with their customers pretty decently.
Anonymous
The queue for appointment was long but the mobile banking app and online transaction services are great
Anonymous
Allows for your student needs a lot better than other accounts in a similar range. Very good rates and information given to students are helpful from the staff.
Anonymous
The mobile banking app is really simple to use and makes banking very easy. It's great when making a direct call from the app as you don't need to re answer security questions therefore nice and quick to allow for good customer service.
Anonymous
Brilliant account. Great features and more than happy to recommend to a friend. Barclays staff in all branches are so kind and helpful.
Anonymous
I find having a Barclays student account very helpful, i can transfer money fast and easy. I can also stop my card if i loose it. I have the barclays app so it makes this so much easier to control my finances.
Stephanie Cawthorne
I was really impressed that Barclays offered an account that would give me the benefits of a regular student account after I had graduates. I had this account during my time at university, and although I didn't need the interest free overdraft they were always ready to help. They then offered me the Graduate Additions, upon leaving University. All in all a good bank to be with.
Anonymous
I am thoroughly enjoying my Barclays card and it is awesome! I would highly recommend it to everyone!
Anonymous
The mobile banking so is very useful as I could check the amount of cash i got in my account. Also I could check the transactions whether they are fraud or not. The customer services have been very polite and helpful to solve the problem of fraud and gave the money back to me.
Anonymous
They have excellent customer service. It took me twenty minutes on the phone to increase my overdraft. Every time I had to call I've had great employees. Took the initiative on a call to change my address after I moved because I hadn't returned some correspondence. I also love their app. It's clean, simple and to the point. I use it almost every day. There's also always been a branch within 10 minutes of where I live which is handy. 10 out of 10
Anonymous
The Barclays Student Additions Account is a very basic but very good bank account. As an international student it is always difficult to decide where to open up a bank account as usually none of the banks is familiar but choosing this Barclays was a good decision. One of the best aspects is the straight-forward app with which you can check your account, transfer money and set up payments.
Anonymous
For Barclays provides the least incentive to back with them. Whilst over bank account provide lots of rewards Barclays only has the Barclays blue rewards system which at most will allow you to earn 48 pounds a year. Compared to other banks this is bad . The online banking app is great through .
Anonymous
Although some other banks offer free perks, none of them really appealed to me or were anything I would get much use out of so the Barclays student account with a free overdraft was ideal for me.
Anonymous
Flexible overdraft and quick and easy to make changes to overdraft limit. Overdraft is free for 3 years after graduation which is very helpful when starting out work.
Anonymous
The mobile banking app is very convenient as you can transfer money at any time, anywhere. Also provides PINSentry in the app so no need to bring a PINSentry machine everywhere. Shows recent transactions clearly which is very convenient.
Ankur Sharma
Takes about 1 week and 2 appointments to get open an account. Needed to travel a bit (to Eastleigh) to do this because of how busy it was. Quick customer service. Replaced 2 lost/broken debit cards without any fuss. Highly recommended. The interest rates on saving accounts are very low though. The mobile app is a life saver.
Anonymous
Overall a very good, standard bank account with good customer service. May be able to find better deals elsewhere but very simple and overall effective
Anonymous
I have always banked with Barclays, from a very young age and I have always felt like my money is very safe with them. I'm always alerted about any issues and more specifically I feel as if they care about my needs! Brilliant bank - really do recommend
Anonymous
Well done, good overdraft for University living and student needs ie shopping and or rent. Overdraft doesn't seem to automatically increase of the three years, perhaps this should be addressed for new customers. In order to save money perhaps a student equivalent of the Barclay's rewards scheme could be added to student accounts to avoid unnecessary expenditures
Anonymous
The customer service is really top notch with mobile app direct calls that is very convenient. They are always very helpful. Also, overdraft warnings via text message is very useful to prevent penalties when you past the overdraft limit.
Beth Hughes
Excellent customer services, easy to use app that can access all your accounts at once, even if they're with another bank.
Anonymous
Ive been with Barclays ever since I got my first bank card in high school, I have this account along side my ISA which I use as my savings, the app is great with many great features such as online chatrooms if you ever have an issue and being able to cancel your card from your phone if its ever lost. I've never used my overdraft so have no comment on this, I also don't think I take full advantage of the perks so will need to look into this more. always a Barclays branch near by with helpful staff and easy to use machines.
Anonymous
Really helpful with overdraft limits, and you don't pay anything till a year after you graduate Brilliant!
Anonymous
Fantastic account with the ability to change overdraft upon request although do have to prove why you need a larger overdraft. Simple and easy to use mobile banking app, and great customer service with every issue I have had.
Anonymous
Barclays are the BEST bank. I have banked with them for 16 years and they have customer service like no other!
Anonymous
Very pleased with their service, overdraft is free for students to a certain extent. Customer service is always available and i believe they provide the best
Anonymous
The Overdrafts arent as high as some other banks, for a students additions account it's 500. I was told I could increase my overdraft account post university, I visited two of my local banks and neither of them could help me. In regards to student benefits there aren't many, for example Santander provide a free rail card when you sign up to their student additions account. However, the mobile banking app is easy to use and the best banking app that I have experienced.
Anonymous
Next to no customer service as I haven't needed any so far. The mobile banking app is very easy to use and very useful. It includes all the things I need to help with finance. There were no perks on offer when I created the account and I didn't receive an overdraft as I would need a stable income to receive an overdraft.
Anonymous
Great bank, helpful staff, great and easy to use app, would be useful to have a student saver account with the current account, would also be good to have some freebies from time to time
Anonymous
I've been with Barclays over 6 years now and am very impressed with their service, as always, though the overdraft & online banking on the account is particularly clear (this is probably my fault), the interest rates are particularly good.
Anonymous
Excellent customer service and a fantastic app. Staff are always friendly and polite in store. We have a barclays on campus so it is very convenient. Good access to other Barclays facilities.
Anonymous
Everything with Barclays is easy to use. The app is very convient to transfer or receive money. The separate Barclays app Ping It is good to send money quickly to other Barclays user.
Anonymous
I like the Barclay student account as you can increase or reduce your overdraft limit as necessary. The account has allowed me to manage my finances better throughout uni as I can pay rent in advance and gradually pay my overdraft off. The o% interest has helped me work around my low student loan and my part time job so that I always have enough money to enjoy my time at uni and feel comfortable with my finances
Anonymous
not a bad account. i like the 2-in -1 idea; where students can enjoy both savings and current accounts. mobile banking app is cool
Anonymous
Recently I was a victim of debit card fraud and I contacted the bank for help. Barclays has a high quality Customer Service Support that investigated my case in a short period of time and offered me a full reimbursement. I am happy with their services overall and that's why I opened a savings account too with Barclays. I would recommend the bank for the quality services.
Anonymous
Cannot fault the customer service at Barclays, my queries are always met in a friendly manner and any questions I have are answered thoroughly and helpfully. However, I have been unable to log in to online banking due to a website glitch that will not allow me to click 'log in'. A PinSentry machine is also not provided upon opening an account, a service which could be improved upon. I later learned that Santander do free railcards with their student accounts and wished I had thought more thoroughly about my choice. For the most part, however, I am satisfied with my service at Barclays, despite improvements that could be made to online banking.
Anonymous
The overdraft is perfect for me as a student as I have found over the years financially i have gone up and down in income in reflection to how many hours I am able to work. The customer service team are excellent and have always gone the extra mile to ensure any problems or questions I have are answered. The app is super helpful and means I am able to do things when I am on the go, like pay friends back, check my balance, and transfer to other accounts
Anonymous
No problems with this account and able to do everything from the mobile app. Overdraft available and good customer service from Barclays if there are any problems
Anonymous
Very good customer service, easily accessible from the app. Very fast at providing a new card when you lost your debit cards. Can go up to 3000 in your overdraft but the problem is you need to provide documents for this to be unlocked.
Anonymous
I am very happy with Barclays Bank always helpful. When my cards details where stolen the bank opend a case and the money was placed back to my account, providing me with a new card and new details.
Anonymous
Mobile and online banking is great however there were no perks available to me for having a student account with them.
Anonymous
The mobile app is excellent and easy to transfer money to friends really quickly. The best mobile banking app I have seen from all my friends.
Anonymous
I love Barclays Customer Service. I also believe that their security level is good. It keeps you safe from malient websites as well fraudulent activities. They act immediately as well.
Anonymous
The quality of the mobile banking app is excellent and easy to use. Customer service are always very polite whenever I have an issue and are normally very knowledgeable. The opportunity to extend the overdraft by £500 every 6 months is also very welcoming and is a good safety net.
Anonymous
It was very easy to set up my Barclays student additions account, it is easy to transfer to my other Barclays account on the same app. I got £500 overdraft in my first semester at uni and then a further £500 in my second semester (if i needed it). I could then increase my overdraft a further £1000 in my second year at university and then again in my third year. I found that Barclays provided the most overdraft for students which is one of the reasons I took out a student additions account.
Anonymous
The Barclays account is brilliant. However, I dislike how long it takes for the payments to reflect on my account when I use my card for payments. After I swipe my card at a restaurant or via Uber or any shopping mall, it shows that the amount is deducted. But this isn't the case as it still reflects under "pending payments" which can be a problem when planning financially.
Anonymous
The handled the opening of my student account excellently with friendly staff which guided me through the account step by step. The app is easy to navigate.
Anonymous
They really provide a perfect customer services, notify me with the new services, and they always have updates to the mobile banking. Also they make sure to remind us with the fake phones messages or emails. I like this bank.
Anonymous
The account has been effective for me to keep my money safely and without low-limit budget restrictions. Additionally, as a total debit account, I go to keep my money without interests or issues with credit.
Anonymous
Barclays have great customer service in their stores, however their live chat and phone team that aren't based in the UK can be confusing. If I have a problem with my account it's rare that they have been able to help me and instead I've had to visit my local branch to speak to someone more knowledgeable.
Anonymous
The mobile banking gives me full control of my account, whether changing my withdrawal limits, to moving money between accounts for to save, it also shows what I've spent on and this allows me to reduce my spending, with self discipline. The app gives me control also in the way that I can freeze my card if I don't want to spend.
Anonymous
The customer service I have recieved has been exceptional and would recommend to anyone even when ive had my card stolen and lost many times
Anonymous
App really easy to use. Customer service great. Overdraft facility easy to use and amend. Only criticism is that I was charged when a Direct Debit bounced after I forgot to cancel it. I'm not sure this charge is appropriate for a Student account.
Anonymous
Barclays are always very helpful Never had any problems. Online and mobile banking are east and straightforward to use. Send me information through that is relevant to my needs.
Anonymous
Customer service is incredibly good at Barclays. If you walk into a store or ring up there is always someone to help you. The thing that I find the most helpful though is the mobile app. It makes so many things easier. For example, the online banking makes it easy to transfer my money from one account to the other so it's easier for me to manage and to save money. I also enjoy the ping it app as that makes it easier to send money to my friends and family. The student additions account also gives me a £200 overdraft which is extremely useful for if I need to spend a bit of money before my loan comes in and then be able to pay it back.
Anonymous
The app is easy to use and I have had no peoblems with the bank or with the app. The only thing that bothers me is that I can't transfer money to my finnish account for free or atleast with a cheap price.
Anonymous
First of all, getting an appointment to open my account was very hard. They had issues with the captcha on their website and no one knew until I physically went to tell them. Also as I'm an international student I don't get overdraft. The only 'perk' you really get is a contactless card. The mobile banking doesn't do anything special aside from regular app services but they have a lot of offers on it which can get quite annoying. Online banking is pretty straightforward and easy to use but you'll have to wait a few days after opening the account to get the information you need for that. Overall it's just a regular account, nothing special.
Anonymous
Mobile app is basic and doesn't support student lifestyle as does Monzo. No perks to joining. Overdraft is small compared to other banks.
Anonymous
Great in branch and online service. Also have a savings account that helped me save money during my time at university. Staff is friendly and one of the branches is located in campus with a free withdrawal cash machine which is accesible 24/7!
Anonymous
Good banking services but no incentives for student account like discounts or vouchers. Also there is no function that notifies me while debiting or crediting money from my account. They are good with customer service and always coordinate and try their best to help out customers in need
Anonymous
Have been a Barclays member for 4 years now and have never received any trouble. Has always provided great customer service. The mobile banking app is also very useful and would recommend downloading the pingit app.
Anonymous
The mobile banking app is safe and secure, it regularly updates me during periods of potentially high fraudulent activity . The customer service is efficient and quick
Anonymous
Good customer service but perks of the account are somewhat minimal. The overdraft linit is adequate.
Anonymous
Good customer service. Easy transactions. Accessible and easy to use app. The mobile banking app allows the customer to review their monthly statements, transfer money easily, set up monthly and direct debit payments. The bank also sends emails and sms' to alert the customer about a large amount withdrawal or deposit. The bank office is in the city centre and can be easily accessed if required.
Anonymous
Barclays staff are always on hand to give advice in branch and their product knowledge is brilliant. If the greeter can't help they'll find someone who can straight away. Never had any problems that couldn't be rectified within a couple of working days, if not the same day. The app is really simple to use and the website has so much online help - including a 24/7 online chat service - that I rarely ever have to actually make the journey into town to the branch
Fiona McNeil
Customer service was impeccable, always so helpful and showing me the easiest ways to make the most of my overdraft etc Mobile app was so easy to use, and easily let me move money and also pay other people One of the best banks out there for students, they don't have the same amount of perks as others, but the easy use and excellent customer service utterly makes up for it.
Miruna Dumitraşcu
The quality of the mobile banking app is great,easy to use and provides all the necessary information. I always get my questions answered when I need support from the staff both via the phone and at their local branches. The best feature is the 0% interest credit card.
Anonymous
The online and mobile banking at Barclays have been simple to use and with good security measures. Barclays have been exceptional for customer service and detecting when someone had committed fraud in my account and were quick to rectify the situation. However, there are very minimal extra 'perks' which is a shame. Although I have not used the overdraft facility from Barclays they do offer you a £500 overdraft with no interest which I believe to be pretty good.
Anonymous
I loovee barclays. I opened my account up when i first became a student its just so easy to use and the staff at barclays are always so friendly! I've had no problems with them so definitely would recommend
Anonymous
Always used barclays. User friendly. Mobile app is very handy and better than other apps provided by other banks. Easy to see how much money you have available and can easily transfer between accounts and to others. If card is lost or stolen it can be frozen or cancelled using the app which is hassle free. I am always checking my bank balance on my phone being a student and needing to know how much money i have available. Transactions appear immediately so you always know how much you have unlike other apps which can have a delay. Own two accounts, savings and a general and have never had any issues when opening accounts.
Anonymous
Mobile banking made to be so easy to use and people friendly, staff are also very knowledgeable on their jobs
Anonymous
The Barclays Bank account is a great bank to be with. First, I find that their online banking app so convenient and easy to use. The app lets you manage your money through the luxury of your own home. You can transfer money at a quick rate with adding the payee details and with a quick swish of a finger you have transfered the money. Also, my bank statements come online which is much easier to keep on top of. Additionally, Barclays customer service was useful, staff are always friendly and helpful and attend to customer needs. Importantly, Barclays offers great protection against fraud such as the frozen account option online is great when I thought I lost my card. Barclays was my first bank ever since I was a student I should endeavour to be with this bank as part of my adulthood as well.
Anonymous
The account doesn't have any particular benefits compared to other banks. I haven't used my overdraft yet but the one time I tried my card was declined multiple times because to enable the overdraft you have to call and ask them to allow it. I only used Barclays because I thought since I have been a loyal customer I would recieve more benefits however that is not the case.
Nicolle Marianne Arroyave Caicedo
Honestly very happy woth how easy it was to get and how easy it is to use. Phone app helps a lot as I can see my statements, can quicky pay people and see my balance. the overdraft is also very useful.
Anonymous
I honestly love the customer service with Barclays, anywhere anytime they are available which is vital for my schedule and travelling. They are really polite and helpful. I also love the app so much, it's very clear and easy to navigate, I can organise my money, statements and direct debits in virtually seconds. Absolutely awesome!
Anonymous
My experience with the bank has be really good. The staff were helpful and we're willng to help. Although the bank is a little far from the university of Sheffield accommodations and also the campus itself.
Anonymous
Always helpful and try to sort problems as soon as they can, with the best solution. Overdraft facility could do with some work regarding customer service amd ease of applying
Nida Rouf
A great student bank account. The flexibility to increase your overdraft is great and easy to do. The mobile banking app is easy to use, a great layout and the transactions go through almost immediately so you always know what you have available to you. The customer service team are quick and efficient so if you do have any issues they are always available to help and there's always a Barclays Bank around, so if you need to pop in it's not far to go.
Anonymous
really helpful whenever there is a problem and really big overdraft. the app is really easy to use and has alot of feautres. saves people you pay alot
Anonymous
Love the mobile banking app. Barclays always offer perks. Over draft can be allowed however, I prefer not to use it. Barclays always seems to get my money from work and student loan before any other bank which is amazing.